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Thomas Ross
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 My career has been a mixture of self-employment and senior corporate management with Fortune 500 companies. The benefit of self-employment has taught me to be able to apply common sense with a broad vision using learned and inherant skills. This has helped me to be highly successful in the corporate world. Among other things, it has enabled me to build new processes or repair flawed processes and to create the proper controls to test those processes to contiously provide efficient and productive results. It has also afforded me the privilege of being able to train others, both singularly and in groups to make them a greater asset to the company and to further their careers.
I am honest and reliable...if you don't want to hear the answer, don't ask me the question.
I have the courage to do the right thing which has helped me to build a good reputation both personally and professionally.
I treat everyone with dignity, courtesy and respect and am tolerant of any differences we may have regardless of their behavior. I am very patient and do not threaten, back stab or hurt anyone. I am able to deal peaceably with any anger, insults or disagreements.
You can count on me to do my best and to do what I am supposed to do. I consider the alternatives before I take action and I take ownership for my actions knowing that I am accountable.
I respect authority, am a good listener and open minded which helps me to be kind, compassionate, and show others that I care for them and appreciate their ideas and efforts.
I believe in staying positive and up-beat and am warm and loving with my family and friends.
In everything I agree to do, I give an enthusiastic 100% effort.
Education
University of Maine, Orono | B.A. Mathematics
Additional Training
Two American Institute of Banking Certificates
Several Fair Lending and Quality Control Seminars
Intermediate Six Sigma training
Managing People Seminar
Numerous management skills and HR training seminars
Experience
Paid Position
SVP-Director of Quality Control (QC) Eight years as the Director
Citigroup, St. Louis, MO
Guest auditor with Corporate Audit in other business audits.
Performed several discretionary audits.
Worked with FNMA to help them re-write their lender QC requirements.
Championed and developed an expanded fair lending self-assessment process.
Paid Position
President Five years
Ross Mortgage Services, Gilford, NH
Extra-Curricular/Volunteer Activities
Volunteer ministry and Bible education training.
Work Related Strengths
Team player, perceptive, posses common sense, visionary, analytical, objective, respect for the chain of command, reliable, honest, diligent, can work independent, basic computer skills, ability to recognize talent and to train others.
Rewards, Recognition, or Accolades
Citicorp Service Excellence Award
Recognition by the Office of the Comptroller of Currency (OCC) of a superior fair lending self-assessment process.
Recognition by the Federal National Mortgage Association (FNMA) of an industry superior Quality Control pre-funding process.
Organization Affiliations
Volunteer ministry and Bible education training
Licensed Real Estate Broker
Professional Accomplishments
International Who's Who of Professionals - 1997
Personality Strengths
I am trustworthy, dependable, responsible, perceptive, analytical, well organized, objective, conscientious, independent, self-confident, reliable, serious, patient, diligent, calm, a good listner, and competent.
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Thomas Ross |
LEADERSHIP DEVELOPMENT: Decision Making |
| 3 Months | 9 Hours | $1575.00 |
Decision Making. Goal Setting. Problem Solving.
How to identify problems, determine solutions, and establish the goals necessary to resolve them.
Mentor Program Details |
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($2,025 for in-person mentoring, travel not included) Set better goals, make better decisions, have someone to collaborate with, and become a better manager, executive or businessperson.
This program includes:
- 3 months of mentoring
- 3 hours telephone mentoring per month for $525/month (or in-person mentoring for $675/month) with unlimited email support. (Travel expenses are not included in the program cost.)
- DiSC Indra Assessment
- Access to new networks
- Access to Ingage's mentoring resource library, articles, and discussion board
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Thomas Ross |
OPERATIONS: Operational Processes |
| 6 Months | 12 Hours | $2100.00 |
Process Creation.
Take an identified need and establish an efficient process to achieve the desired results.
Mentor Program Details |
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($2,700 for in-person mentoring, travel not included.) Find balance, gain clarity and perspective, and experience more satisfaction and enjoyment in your personal and professional life.
This program includes:
- 6 months of mentoring
- 2 hours telephone mentoring per month for $350/month (or in-person mentoring for $450 per month) with unlimited email support. (Travel expenses are not included in the program cost.)
- DiSC Indra Assessment
- Access to new networks
- Access to Ingage's mentoring resource library, articles, & discussions
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Thomas Ross |
OPERATIONS: Process Efficiencies |
| 6 Months | 12 Hours | $2100.00 |
Improve existing processes to be more efficient and to establish control points that would identify weaknesses.
Mentor Program Details |
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($2,700 for in-person mentoring, travel not included.) Find balance, gain clarity and perspective, and experience more satisfaction and enjoyment in your personal and professional life.
This program includes:
- 6 months of mentoring
- 2 hours telephone mentoring per month for $350/month (or in-person mentoring for $450 per month) with unlimited email support. (Travel expenses are not included in the program cost.)
- DiSC Indra Assessment
- Access to new networks
- Access to Ingage's mentoring resource library, articles, & discussions
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